Frequently Asked Questions

Calling ahead at 732-655-4022 is the best way to make sure we can get to your vehicle when you arrive. Availability varies day to day, so please call before you come in.

It depends on how the shop is booked that day. Call first and we will let you know whether we can fit you in.

Many routine services are completed the same day. Larger repairs depend on diagnosis and parts availability. We will give you a realistic estimate once we know what the vehicle needs.

Yes. Our request forms and AI assistant work 24/7. Leave your information any time and we will follow up during business hours.

Tuesday through Friday 9:00 AM to 5:00 PM, Saturday 9:00 AM to 3:30 PM. We are closed Sunday and Monday.

Look at the sidewall of your tire for something like 225/65R17, or check the sticker inside the driver's door jamb. If you cannot find it, give us your year, make and model and we will look it up.

Used tire inventory changes frequently. Text or call your size and the quantity you need to 732-655-4022 and we will check what is currently available.

A quality used tire with good remaining tread and no damage can be a safe, affordable option. We inspect every used tire and will not install one we would not put on our own vehicle.

Punctures in the tread area can often be repaired safely. Sidewall damage, large holes, and tires that were driven flat generally cannot be. We inspect the tire inside and out before deciding.

Call us with your size and wheel details at 732-655-4022 and we will let you know.

It is strongly recommended. Installing new tires on a vehicle that is out of alignment can wear the tread unevenly within a few thousand miles.

Local towing into Ronny's Unique Auto may be complimentary on select qualifying repairs when approved in advance. It is not automatic. Call 732-655-4022 before arranging a tow so we can tell you whether your situation qualifies.

Call us at 732-655-4022. We will ask where the vehicle is, what happened, and whether it rolls and steers, then advise on the best next step.

Towing availability varies. Please call and we will tell you what we can arrange.

Loaner vehicles may be available while qualifying repairs are completed, subject to availability, eligibility and approval. Ask about a loaner when you schedule your repair.

We offer vehicle rental options. Availability and requirements vary, so call 732-655-4022 or submit a rental request and we will confirm what is available for your dates.

Ask us about U-Haul equipment availability at our location. Reservations for U-Haul equipment are handled through U-Haul's official reservation system.

It is a pre-insurance photo inspection that documents your vehicle's identity, VIN, mileage, condition and installed equipment with a required set of photographs, so your insurance carrier has a record of the vehicle.

No. A CARCO inspection is an insurance photo inspection. It is not a New Jersey MVC safety or emissions inspection.

According to official policyholder resources, the inspection generally takes about 15 minutes.

Official CARCO/Cisive policyholder resources state there is no charge to the policyholder for the inspection.

Bring the vehicle, your insurance or broker paperwork, and any inspection instructions your insurance company provided.

Yes. We explain what we found and what the repair involves before proceeding.

Please call 732-655-4022 to confirm current accepted payment methods.

Often, yes. We frequently have more than one way to solve a problem — for example new versus used tires — and we will lay out the options.